Remit Union Ltd
  • Saxon House 27, Duke Street, Chelmsford Essex, England, CM1 1HT
Transfer Money

Privacy Policy

Privacy Policy of Remit Union Limited

Privacy Policy

United Kingdom


United Kingdom

1. Introduction

We are dedicated to protecting and respecting your privacy and handling your information openly and transparently.

This policy ("Privacy Policy") explains what information we collect from You, or You provide to us,what we will use it for, and with whom we share that information. The Privacy Policy also sets out Your rights and whom You can contact for more information

In this Privacy Policy, your information is sometimes called "personal data". We may also sometimes mutually refer to

  • Handling
  • Collecting
  • Protecting
  • Storing your data as "processing" such as personal data

Please read this carefully as this policy is legally binding when you use our Services as this privacy policy describes how Remit Union, collects and uses your personal information

Please note that under its MSB license from the FCA, Remit Union can only provide home remittance services. Thus, we do not offer any financial services other than home remittances. We are not financial partners or payment collection partners of companies offering any other products or services. Customers are informed clearly that we only offer remittance services and are advised to acquire products/services from such companies at their own risk. We are not liable for any of their financial losses. We are not taking payments via MOTO (mail order, telephone order)

If you have questions or concerns regarding this policy, you should first contact us at DPO’s email

What Kind of information do we collect about You?

We may collect, record and use information about You in physical and electronic form and will hold, use, and otherwise process the data underthe Data Protection Legislation and as set out in this Privacy Policy

The personal data we collect and process may include, among others:

  • Your name;
  • Your contact information such as Your email address and telephone number (or any telephone number used to call our customer services);
  • Your demographic information such as age, education, gender, and interests;
  • Confirmation of Your identity (for example passport information);
  • Unique identifiers such as username, account number, and password;
  • Your profiles and postings on any other social media applications and services that we provide or that You make available to us;
  • Your payment details or other financial data, e.g.: Your bank or payment method provider’s
    name, or your account number, sort code and billing address; and
  • Information about Your visit to our website, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse
    overs), and methods used to browse away from the page.
  • We also collect from Your information concerning other people (e.g.: details of the recipients of Your money transfers), where You provide us with such information.
  • By providing us with such information you confirm that you have obtained any necessary permissions from such persons to the reasonable use of their information for such purposes underthis notice, or are otherwise permitted to give us this information on their behalf.
  • Please also ensure that those other people are aware of this notice and that the provisions of this notice are communicated to them.
  • We may perform enhanced due diligence by verifying your information by using credible electronic verification software, In case of any objection, you can contact us at

How We Collect Personal Information

We and our service providers collect personal information in different ways, including:

  1. Directly from you: when you interact with us. For example, we collect personal information from you if you use our services, call our call center, or apply to become an agent. If you provide information about someone else, you represent that you have permission to do so.
  2. Indirectly from other sources: Such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected), and from other third parties
  3. If you connect your Remit Union profile to your social media account(s), some personal information from your social media account will be shared with us, which may include personal information that is part of your profile or your friends’ profiles.

How Remit Union will use Your information

Our primary purpose in collecting user information isto provide You with a safe,smooth, efficient,and customized experience and to provide the services You have requested from us.

We may also use the information that You have provided to ensure that the content on our site is presented most effectively for You and Your computer or device.

Remit Union will Your information for the following specific purposes:

  1. To carry out our commitments arising from any contracts entered into between You and us or from applicable law, and to provide You with the services under our terms and conditions and with this Privacy Policy;
  2. To register You with a Remit Union account;
  3. To fulfill Your Transaction
  4. To send You authorizations;
  5. To notify You about changes to our services;
  6. To prevent fraud;
  7. To send you marketing communications
  8. To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  9. As part of our efforts to keep our site and our services safe and secure;
  10. To measure or understand the effectiveness of advertising we serve to You and others,and to deliver relevant advertising to You;
  11. To make suggestions and recommendations to You and other users of our site about services that may interest You or them; and
  12. To display personal recommendations of satisfied customers on our website in addition to other endorsements, where You have agreed with a third-party review site that we may do so.

Legal grounds for using Your personal information

The law permits us to process Your data in the way we do because the processing is:

Required for the legitimate interests that we chase, which are:

  1. To run and manage our business;
  2. To avoid scams;
  3. To provide you with our services;
  4. To evaluate, develop or improve our services;
  5. To keep you informed about relevant products and services you are using;
  6. To discharge our legal obligations to store and disclose information where necessary; and/or
  7. To provide You with an efficient and smooth customer experience;

Required for the performance of our contract with You to provide You with our services; required to comply with a legal commitment to which we are subject; or Allowed by You, because You have given us consent.

Sharing Your Information

The following categories of recipients may receive Your personal information and process it for the purposes outlined in this Privacy Policy:

We may reveal data to provide our services, to respond to legal requirements, enforce our policies, link with judicial or governing establishments where required under applicable law, and protect our rights and property.

The personal informationYou provide to usmay also be shared with third-party companies,agents, contractors,service providers, orrelated companies, including without restriction

With credit reference agencies to verify Your identity or recipients of the money transferred through the Service, if this is necessary to provide You with our services, respond to Your inquiries or for any other related purposes, and

With scam prevention agencies who may use it to prevent scams and moneylaundering and to verify Your identity (please note that those who commit scams can be refused services, finance, or employment.

We may also share Your personal information with:

  1. Other companies we have instructed to provide services to or for us
  2. Other third parties for those purposes that may be reasonably ascertained from the circumstances in which the information was submitted;
  3. Other business entities, should we plan to merge with, or be acquired by, or be invested in by that business entity, or if we undergo a corporate reorganization;
  4. Any successor in interest, in the event of a liquidation or administration of RemitUnion; and
  5. To any other third party, but only subject to your prior consent.

OurInformation Security

  1. All the data that you provide to us is encrypted on our secure servers. We restrict access to your data to specific employees of Remit Union, who have an important businessrelated reason for handling it. Our communications are encrypted using the TLS (Transport Layer Security) technology protocol
  2. All of the data we collect from you or other sources will always be stored in accordance with this Privacy Policy

How long we keep Your information

  1. We keep information only as long as necessary.
  2. We keep information if necessary for the purpose it was collected, or for a longer retention
  3. Once information is no longer needed for its initial purpose it is deleted under our policies and procedures.


You have all the right to ask usto stop your data for the processing of payment or not to use it for any kind of social media campaign / Marketing

To be informed about the processing of Your data (i.e., for what purposes, what type of personal data, to what recipients it is disclosed, storage periods, any third-party sources from it was obtained, confirmation of whether we undertake automated decision-making,including profiling, and the logic, significance and envisaged consequences).

Reading this Privacy Policy forms part of Your right to be informed;

  • To request access to or a copy of any personal data which we hold about You;
  • To refinement Your data, if You consider that it is inaccurate or not up todate;
  • To ask us to delete Your data, if You consider that we do not have the right to hold it;
  • To withdraw consent to our processing of Your data (to the extent such processing is based on previously obtained consent);
  • To ask us to stop or start sending You marketing messages at any time by using the below contact details;
  • To restrict the processing of Your data;
  • To data portability (moving some of Your data elsewhere) in certain circumstances; and
  • To object to Your data being processed in certain circumstances.

You can contact us at if you want to enforce any of these rights.We will comply with our legal obligations as regards Your rights as a data subject.

User Access, Change, Or Deletion Of Private Information

As per law, you have all the right to access personal data, and your right of access can be exercised under relevant data protection legislation.

Any access request may be subject to a fee to meet our cost in providing you with details of the information we hold about you.

You may request our Authorized agents / Branch to update your private information and you may also, restrict them to use your personal information for any further use

In case of any complaints concerning personal data please contact us at

Changes to this Privacy Policy

Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to You by e-mail. Please check back frequently to see any updates or changes to our Privacy policy

How to contact us

If you would like to ask any questions regarding t h e privacy policy, please feel free to write to us at

Phone: 00441614140203 / 00443302292188

Whatsapp: +44 7824064171




This Privacy Policy is presented on behalf of Remit Union Limited ("Remit Union"), located at The Black Church, St. Mary's Place, Dublin, Ireland, D07 P4AX.

In this Privacy Policy, when we use terms such as "Remit Union," "we," "us," or "our," we are specifically referring to the pertinent company within the Remit Union organization responsible for the processing of your data. "Personal information" encompasses data that pertains to you or enables us to identify you. This privacy notice elucidates how we manage your personal information. As it pertains to your data within the scope of our business relationship, we assume the role of the data controller under the applicable data protection laws. This entails that we make determinations about how and for what purposes this information is processed, as elaborated in this privacy notice.

We can be contacted at any time including if you have queries about this privacy notice or wish to exercise any of the rights mentioned in it

You will see at the end of this privacy notice that we mention the privacy notices of relevant third parties. We do need to share these with you. Please read them carefully and contact those organizations if you have questions (their details are in their notices).

Please be aware that this privacy notice is subject to periodic updates. We encourage you to visit our website at regularly to access the most current version. Depending on the regulatory requirements and the nature of the changes made, we may also provide you with an updated copy for your reference.


We may gather specific personal information that, either on its own or when amalgamated with other data within our possession, facilitates the identification of you as an individual and pertains to you. The subsequent section delineates the categories of personal information that we typically handle in the context of all our products and services.


This includes:

  • Basic Personal Data
  • Your title, full name, signature, and contact details, including for instance your email address, home and mobile telephone;
  • Your home address;
  • Your date of birth and/or age;
  • Your place of birth, nationality;
  • Demographic information such as age and gender
  • Data to comply with Money Laundering Regulations:
  • Proof of your identity, such as a passport, driving licence, national ID card or residence permit;
  • Proof of address, such as a utility bill or bank statement;
  • Details on the source of funds being sent, for example occupation details, payslips, credit card statements, tax rebate receipts or bank loan agreements.
  • Personal information obtained from third party sources (where you have provided the relevant permission), including:
  • Facebook, Twitter and Google profile contact information, images and names;
  • Banks and payment service providers used to transfer money to us;
  • Advertising networks; and
  • Search engine providers (such as Yahoo or Google).
  • Technical data, including:
  • Information about your visit to our website, including page views, the length of visits to certain pages;
  • App downloads;
  • Operating system;
  • IP address; and
  • Browser type

When you download our Mobile App, in addition to the information mentioned above we collect and process:

  1. Information you give us. This is the information that you consent to give to us about you when you download or register to use the Mobile App, subscribe to our services or by corresponding with us. This information includes identity, contact, financial and marketing and communications data. If you contact us we will keep a record of that correspondence.
  2. Information we collect about you and your device. Each time you use our Mobile App we will automatically collect information on the type of device you use, operating system version,and system and performance indication. We may send you push notifications from time-totime in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
  3. Location Data. We may collect your location-based information for the purpose of locating a place that you may be searching for in your area, to provide you with tailored services and so we can help protect you against fraud. If you wish to use this particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time. You may opt-out of location-based services at any time by editing the setting at the device leve
  4. Mobile Analytics Data. We may collect this data to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the mobile app, the events that occur within it, aggregated usage, performance data, and where the mobile app was downloaded from. We do not link the information we store within the analytics software to any personal data you submit within the mobile app.


We typically collect your personal information directly from you. If you are referred to us by a broker or another intermediary, we may also obtain some of your personal information indirectly from them during the introduction process.

Furthermore, we source your personal information from various other channels, including Fraud Prevention Agencies, Identity verification service providers, and other entities, all of which aid in the prevention and detection of criminal activities, as well as law enforcement agencies to fulfill our legal obligations in accordance with local regulations.

It's important to note that certain personal information used for account verification purposes may have originated from publicly accessible sources. This information may encompass data from court records, bankruptcy registers, and the electoral register, also referred to as the electoral roll.


Upon your request, in cases where you supply us with details pertaining to third parties, such as recipients of transfers, we will additionally gather personal information concerning these individuals, referred to as "Receiver Information." By providing us with such information, you affirm that you have acquired any requisite authorizations from these individuals to reasonably utilize the Receiver Information for the purposes outlined in accordance with this notice. Alternatively, you confirm that you are authorized to provide us with Receiver Information on their behalf. It is crucial to ensure that these other individuals are well-informed about this notice, and that the stipulations contained herein are effectively communicated to them.


We will only use your personal information when the law allows us to do so. Most commonly we use your personal information in the following purposes:

  1. TRANSACTIONAL PURPOSES We need to collect your personal information in order to process your transactions. To do so we require you and your receivers bank account details or full name and address. Without the Receiver Information we would not be able to fulfil your transactions.
  2. REGULATORY PURPOSES As a regulated institution, the Remit Union must comply with the Money Laundering, Terrorist Financing Regulations. As a result, Remit Union (and its partners) must conduct Know Your Customer (“KYC”) and Customer Due Diligence (“CDD”) checks to comply with legal and regulatory obligations. Any personal information obtained for the purposes of preventing money laundering or terrorist financing is only used for that purpose. There may be occasions where the use of the data is permitted under another enactment. All of this helps us keep our service safe and secure.
  3. MARKETING PURPOSES We may process your personal information to provide you with certain types of marketing communication that we believe will be relevant and of interest to you. This helps us to provide a more personalised service. We will always endeavour to make these communications relevant and un-intrusive, and you are able to object to marketing communication from us at any time.
  4. ANALYTICAL PURPOSES We may collect and analyse data such as website or app visit logs, on our own or by using services of third parties, in order to improve the quality of our service. In addition, we may share your personal data with third parties when it is necessary for the fulfilment of the service or to comply with applicable laws. We set out below some purposes for which we may share your personal information with third parties:
  5. we may share your personal information with third parties, such as our partners and intermediaries when they are necessary for the fulfilment of the service; and
  6. we may share your personal information when required by law, for example for the purposes of security, taxation and criminal investigations.
  7. We may also, from time to time, ask you for your consent for other purposes, which we will explain to you at the time. Much of what we do with your personal data is not based on your consent and is instead based on other legal grounds. However, for processing that is based on your consent, you have the right to revoke that at any time.


Any third party that receives or has access to Information is required to protect such Information and use it only to carry out the services they are performing for you or for MONSAS, unless otherwise required or permitted by law. We shall ensure any such third party is aware of our obligations under this Policy and we enter into contracts with such third parties by which they are bound by terms no less protective of any Information disclosed to them than the obligations we undertake to you under this Policy or which are imposed on us under applicable data protection laws.

We will transfer your Information to our subcontractor solely for the purposes of providing our services to you. Our main subcontractor for the services, Remit Union Limited, is a British Company incorporated in the United Kingdom with registration number 12562683 and registered address Saxon House 27, Duke Street, Chelmsford Essex, England, CM1 1HT. Each transfer will be protected by appropriate safeguards of the relevant legally binding obligations of the recipient to protect and handle your Information in accordance with this Policy. For sole purpose of providing our services to you, Remit Union Limited with its subsidiaries, associates or partners.


Data protection laws require us to explain what legal grounds justify our processing of your personal information (this includes sharing it with other organisations). For some processing more than one legal ground may be relevant (except where we rely on a consent). Here are the legal grounds that are relevant to us:

  1. Administering and managing your account and related services, including updating your records and tracing your whereabouts to contact you about your account;
  2. Sharing your personal information with other payment services providers such as when you ask us to share information about your account with them;
  3. All stages and activities relevant to processing your transaction(s) including enquiry, registration, administration, management and requests for transfers; and
  4. For some of our profiling and other automated decision making.

Where we consider that it is appropriate for us do so, processing is necessary for the following legitimate interests which apply to us and in some cases other organisations (who we list below) are:

  1. Administering and managing your account and services relating to that, updating your records, tracing your whereabouts to contact you about your account and recent transactions, to assess your credit worthiness and advise you in relation to products and services;
  2. To test the performance of our products, services and internal processes;
  3. To adhere to guidance and best practice under the regimes of governmental and regulatory bodies
  4. For management and audit of our business operations including accounting and insurance;
  5. To carry out searches to verify your account at the time of the first transaction, and following notification of any changes to your address;
  6. To carry out monitoring and to keep records (see below);
  7. To administer our good governance requirements and those of other members of our group;
  8. For direct marketing communications insofar as believe that the marketing will be interesting and relevant to you;
  9. For some of our profiling and other automated decision making (for example when estimating transaction timing); and
  10. When we share your personal information with these other people or organisations;
  11. Other payment services providers such as when you ask us to share information about your account with them;
  12. Other account holders or individuals when we have to provide your information to them because some money paid to you by them should not be in your account;
  13. Our legal and other professional advisers, auditors and actuaries;
  14. Financial institutions and trade associations;
  15. Governmental and regulatory bodies
  16. Tax authorities who are overseas for instance if you are subject to tax in another jurisdiction we may share your personal information directly with relevant tax authorities overseas
  17. Other organisations and businesses who provide services to us such as back up and server hosting providers, IT software and maintenance providers, document storage providers and suppliers of other back office functions;
  18. Buyers and their professional representatives as part of any restructuring or sale of our business or assets;
  19. Credit Reference Agencies (see below where we explain more); and
  20. Market research organisations who help us to develop and improve our products and services

Processing necessary to comply with our legal obligations:

  • For compliance with laws that apply to us;
  • For establishment, defence and enforcement of our legal rights or those of any other member of our group;
  • For activities relating to the prevention, detection and investigation of crime;
  • To carry out identity checks, anti-money laundering checks, and checks with Fraud Prevention Agencies pre-application, at the application stage, and periodically after that.
  • To carry out monitoring and to keep records (see below);
  • To deal with requests from you to exercise your rights under data protection laws;
  • To process information about a crime or offence and proceedings related to that (in practice this will be relevant if we know or suspect fraud); and
  • When we share your personal information with these other people or organisations:
  • Other payment services providers such as when you ask us to share information about your account with them;
  • Other account holders or individuals when we have to provide your information to them because some money paid to you by them should not be in your account;
  • Law enforcement agencies and governmental and regulatory; and
  • Courts and to other organisations where that is necessary for the administration of justice, to protect vital interests and to protect the security or integrity of our business operations.

Processing with your consent:

  • When you request that we share your personal information with someone else and consent to that;
  • For direct marketing communications; and
  • For some of our profiling and other automated decision making


Much of what we do with your personal information is not based on your consent, instead it is based on other legal grounds. For processing that is based on your consent, you have the right to take back that consent for future processing at any time. You can do this by contacting us using the details below. The consequence might be that we cannot send you some marketing communications (but this outcome will be relevant only in cases where we rely on explicit consent).


We are based in the Irland but sometimes your personal information may be transferred outside the European Economic Area. If it is processed within Europe or other parts of the European Economic Area (EEA) then it is protected by European data protection standards. Some countries outside the EEA do have adequate protection for personal information under laws that apply to us. We will make sure that suitable safeguards are in place before we transfer your personal information to countries outside the EEA which do not have adequate protection under laws that apply to us.

From time to time, your personal information may be transferred to, stored in or accessed from a destination outside the EEA. It may also be processed by staff operating outside of the EEA who work for us, or one of our Partners.

We share your personal information with Remit Union Limited (UK). This will involve transferring your personal data to their central office function, based in Pakistan. We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission that give personal data the same protection it has in Europe.

All information you provide to us is stored on our secure servers. Our servers are hosted in the United States and the information is encrypted.

Our service facilitates the transfer of currency to jurisdictions across the globe. The recipient payout partner will request information to verify the identity of the sender. Your personal information will therefore be transferred to the jurisdiction to which you choose to transfer the currency.

For more information about suitable safeguards and (as relevant) how to obtain a copy of them or to find out where they have been made available you can contact us using the details above. Unfortunately, the transmission of information via the Internet cannot be considered completely secure. We do our utmost to protect your personal information, however, we cannot guarantee the security of those transfers. Any transmission of your personal information is at your own risk. Once we have received your personal information, we will use strict procedures and security controls to try to prevent unauthorized access.


You should tell us without delay so that we can update our records.


We are unable to provide you with products and services or to process your application without having personal information about you. Your personal information is required before you can open an account with us, or it is required during the life of that contract, or it is required by laws that apply to us.

In cases where providing some personal information is optional, we will make this clear. For instance, we will say in application forms, on our website if alternative (such as work) telephone number contact details can be left blank.


In this section monitoring means any listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person face to face meetings and other communications.

We may monitor where permitted by law and we will do this where the law requires it. In particular, where we are required by the regulatory regime to record certain telephone lines or in person meetings (as relevant) we will do so.

Some of our monitoring may be to comply with regulatory rules, self-regulatory practices or procedures relevant to our business, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures, to have a record of what we have discussed with you and actions agreed with you, to protect you and to provide security for you (such as in relation to fraud risks on your account) and for quality control and staff training purposes.

Some of our monitoring may check for obscene or profane content in communications. We may conduct short term carefully controlled monitoring of your activities on your account(s) where this is necessary for our legitimate interests or to comply with our legal obligations. For instance, where we suspect fraud, money laundering or other crimes.

Email exchanges, web chat, telephone calls and in person meetings between us and you in connection with your application and/or your account(s) may be recorded to make sure that we have a record of what has been discussed and what your instructions are. We may also record these types of calls for the quality control and staff training purposes.


This section is relevant where we make decisions about you using only technology, and where none of our employees or any other individuals have been involved in the process. For instance, in relation to transactions, triggers and events such as account opening anniversaries and maturity dates. We may do this to decide what marketing communications are suitable for you, to analyse statistics and assess lending and insurance risks.

We can do this activity based on our legitimate interests (and they are listed in the section about legal grounds above) only where the profiling and other automated decision making does not have a legal or other significant effect on you. In all other cases, we can do this activity only where it is necessary for entering into or performing the relevant contract, is authorised by laws that apply to us, or is based on your explicit consent. In those cases, you have the right to obtain human intervention to contest the decision (see ‘rights in relation to automated decision making which has a legal effect or otherwise significantly affects you’ below). Profiling for direct marketing can mean there is a separate right to object (see ‘rights to object’ below).


Unless we explain otherwise to you, we will hold your personal information for up to 5 years, in accordance with local regulations as applicable, following the termination of our relationship in case of:

  • Queries from you;
  • Legal claims by you; and/or
  • Legal and/or regulatory requirements to which we are subject.

If you would like further information about our data retention practices, please contact us. We may retain your contact information collected for the purposes of sending you marketing communications in accordance with this policy for as long as you do not unsubscribe from receiving the data from us.


Here is a list of the rights that all individuals have under data protection laws. They do not apply in all circumstances. If you wish to exercise any of them, we will explain at that time if they are engaged or not.

  • The right to be informed about the processing of your personal information;
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
  • The right to object to the processing of your personal information;
  • The right to restrict the processing of your personal information;
  • The right to have your personal information erased (the “right to be forgotten”);
  • The right to request access to your personal information and to obtain information about how we process it;
  • The right to move, copy or transfer your personal information (“data portability”);
  • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.

You have the right to complain to the Office of The President of the Personal Data Protection Office (UODO) which enforces data protection laws:

In addition, you have the right, at any time, to object to the processing of personal data for direct marketing purposes. If you wish to exercise any of these rights against the Credit Reference Agencies or any other intermediary who is the data controller in its own right, you should contact them separately


Your personal information may be converted into statistical or aggregated data which cannot be used to re-identify you. It may then be used to produce statistical research and reports. This aggregated data may be shared and used in all the ways described in this privacy notice

We will only share anonymised and encrypted data with third parties. We may also provide our partners with anonymous aggregated data about our customers for marketing and analytical purposes, to help optimise our marketing communications.


We may use your home address, phone numbers, email address and social media (e.g. Facebook, Google and message facilities in other platforms to contact you to send you communications about offers or promotions that we believe are relevant for you based on your previous use. We will only do this if we have a legal ground which allows it under data protection laws – see above for our legal ground for marketing. You can opt out of our marketing at any time by contacting us or by following the instructions on how to do that in the marketing email or other communication.


We have mentioned that we share your personal information with receiver banks, partners who help us to complete your transactions and Credit Reference Agencies. They require us to pass on to your information about how they will use your personal information to perform their services or functions as data controllers in their own right. These notices are separate to our own.

In addition, when you log into your account via Facebook, Google, YouTube, Instagram, Twitter or LinkedIn your data will be processed by these policies and as such your personal information will also be subject to these third-party privacy notices.

In circumstances where you use your Facebook or Google login credentials to create and/or log in to your account your personal information may be processed by Facebook or Google marketing tools. These tools identify individuals with reference to their particular interests or behaviours to those of our customers.


Remit Union Limited reserves the right to modify this Privacy Policy periodically. Such modifications become effective upon their publication on this page. In cases where substantial alterations are made to the policy, we will notify you through email and/or by displaying a prominent notice on our website. The date of the most recent update will be prominently featured at the top of this page.

Please note that any dispute or claim arising in connection with this Privacy Policy will be exclusively considered in relation to the English version thereof.


You may reach out to Remit Union Limited through the following contact methods:

Mailing Address:

Remit Union Limited

The Black Church

St. Mary's Place

Dublin, Ireland

D07 P4AX


For online inquiries and information, please visit our official website at

Data Protection Officer Contact:

If you have any inquiries or require additional information pertaining to this notice, or if you wish to exercise your rights, please do not hesitate to contact our Data Protection Officer. The contact details for our Data Protection Officer are as follows:


Your communication is important to us, and we are committed to providing prompt and professional assistance.


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